Uber Eats: Contact Methods for Support

Uber Eats

Millions of people in Spain use apps to order food at home. One of the most popular is Uber Eats, available in many cities throughout the country and is presented as an especially convenient way to order food at home. If there is any problem, it is important be able to contact Uber Eats, something that many people are unaware of. Therefore, we tell you how this is possible.

The fact that there has been a failure with your shipment, as they have the wrong food or that there has been a problem is not something strange. In this type of situation it is necessary to be able to have contact with Uber Eats, so that they know about this problem. Many users do not know how they can contact this popular application, so we tell you the options that are available in this regard.

Before we begin, it is good to know that there are two ways to contact Uber Eats currently. We can do it through your phone number and another is through the application itself that is used on Android and iOS, which may be for many of you the simplest and most comfortable method in this regard. Each one will be able to choose which method they want to use, of course, but it is important to know that there are two options available when contacting the firm. So you will always know how to do it.

Contact Uber Eats

Uber Eats contact

The idea of ​​contacting Uber Eats It is usually to report a problem with an order. You may have received the wrong order, or that your order has not arrived, so you want to know the reason why this has happened. The application should give us support in these situations, so that this problem will be solved as soon as possible and so we have our order and we can enjoy it. It is also possible to order by phone number, in case there are problems, for example with the app. So we always have options when it comes to contacting them.

As we have mentioned, there are two methods that we can use in this regard when we need support from the company. We will tell you more about the way in which these two methods work and that way you will be able to use them at all times.

Contact by phone number

If we want to contact Uber Eats by phone, we have several options in this regard. There are two phone numbers available in the company, one with which orders are allowed, if for example we do not have the app or there are operating problems with said app, as well as a phone number with which to cancel an order or to be able to see if there is a problem with the same. So depending on what we have or want to do, we can choose one of those company phone numbers.

Orders by phone

Uber Eats phone

Uber Eats can be contacted to place an order over the phone. If this is what you want to do, you will have to resort to the phone number 911232187 from Uber Eats. Thanks to this phone number we are allowed to place an order normally, ideal if you do not have the app or if the app does not work at a certain time. When you call this company phone number you will have access to the menu, like the one we have in the app, and from there you are allowed to start placing an order. In the same way we do in the app, but now by phone.

This phone number is something unknown to many users in Spain. The reality is that Uber Eats does not usually put this phone number very visible, so it goes unnoticed by many people, who never place orders over the phone because of this. The company prefers that the process of placing an order is done digitally through the app. But this is a method that we can resort to if there are problems with the app, which is not impossible, as well as people who do not master the use of applications on their Android and iOS phones. It is important that you know that ordering by phone will be somewhat slower than in the app, but it is always an option to use if it is more comfortable for you.

Cancel orders by phone

Uber Eats Orders

Not only will we be able to place an order over the phone with Uber Eats, but we are also given the ability to make cancellations over the phone. If we have made the decision to cancel an order that we have made, we can simply call the telephone number 90039302 and from there proceed to cancel it. It is another option that is comfortable for many users in this shipping service.

As in the previous case, this phone number is something that many people do not know. Uber Eats prefers that contact be made through the app, digitally, so it is not usually easy to find this phone number when we are looking for ways to make or contact the company. That is why it is usually recommended to save these two numbers, since they are something that will be of great help in many cases, especially if the app works badly and we want to be able to talk to a person to solve this problem or cancel the order.

The phone number to cancel orders It is also a free number for all those in Spain. The normal thing is that those phone numbers that begin with the prefixes 900 and 91 will be free at all times, so that you will be able to contact Uber Eats without having to pay money for it. So if at any time you need to cancel an order and want to speak directly to a person, you can use this method. The company may prefer the contact through the app, but for many people it is more comfortable that way.

Send inquiry support

Another way to request or contact Uber Eats is on their help page., where we can send a question or report on a program, for example. On this page we are allowed to describe the situation that we have had, such as that there have been problems with an order that we have made (food was missing or it was the wrong one) and the company will then receive this request or question that we have sent to them. When we use this method, it usually takes a maximum of 48 hours for the firm to contact us to solve the problem.

The normal thing is that we will receive a notification on our mobile, where it is reported that Uber Eats has responded to that question or complaint that we have previously sent. This contact is made by email, as is usual for the firm. This contact is something that can be done in the application itself on Android and iOS, where we have that help section, to send complaints, questions or ask for help. It can also be done from the web, available at the address https://help.uber.com/ubereats.

On the official website we also find many of the frequently asked questions from users in these situations, so there are times when your doubt or questions can be resolved simply by consulting this website. In addition, they will also tell us the steps that we must take in many situations, so that we can know how to make a query, cancel or report a problem in an order. These are very helpful steps for any user, especially those who have doubts about the operation of the app.

Uber Eats social media

Uber Eats

We mentioned before that there are two ways to contact Uber Eats: by phone and through the app. If we want, there is a third option that we can also resort to in some cases, which is the use of their profiles on social networks. Social networks are a way to contact companies, in addition to being able to inform them about a complaint or problem that we have had with their services, for example. It is something that we can also use in this case.

Uber Eats has profiles on various social networks, like Facebook or Twitter, which we will be able to use to make contact. We can write to those profiles or send a direct message to them, where we can inform them about a problem we have had with the app or with an order we have made. In this way, they can be launched to solve this failure that has affected us. It is a comfortable option in this sense, because the use of social networks is simple for many people.

The only problem when using this option to make contact is that we do not always get an immediate response. There may be times when we will get a response within a couple of hours, but it won't always be possible and sometimes it will take a day for a response from Uber Eats. Therefore, it is not always ideal, at least not if you were expecting a quick response.


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