There is no doubt that Instagram is one of the most used social networks on the planet, the photography and video social network par excellence. Our daily activity with this application can be continuous, and every day we upload our photos or videos to social networks.
However what happens when it doesn't work well, when it does not load as we want or does not upload the photos fluently, or we can not even see videos of our favorite users ... We are going to learn a series of actions to try fix these unpleasant moments during use.
What to do when Instagram is not working well?
Next we will explain a series of tips, for those moments when Instagram does not load correctly, we cannot see videos or stories well. Although some are quite simple and straightforward, do not forget to do them, since the error can be very obvious even if we do not see it at the moment.
Check your connection
The first thing you should do is verify that you have a connection, obviously it is something obvious. But there are times when the network has gone down, our Wi-Fi has stopped working for technical reasons, or we have run out of data on our smartphone.
If what is wrong is the Wifi, you have several options, starting by deactivating it and reconnecting. The error can come from something as simple as that. If it still does not solve it, you can try connecting to another available network in your home, or if it is public, observe that it allows the use of applications of this type such as Instagram.
The contracted data may be insufficient, and if we have exhausted them inadvertently it can also be a cause of error, but not only for Instagram, if not for any activity that needs them. We will have to buy a bond, wait for the cycle to complete and have data again or expand our number of Gigas available.
Instagram Updates
Instagram has a policy of very constant updates, a social network of such magnitude is always adding news, and adding options for us users. That is why you should make sure you have the latest version available.
Not being updated to the latest version of the moment can cause problems even when uploading a photo. Therefore, if you do not have the automatic update download, check this step and see that you have the latest version on your device.
Cache
We have already commented on occasions that the cache memory may be saturated, and this causes problems in the loading and development of the applications of your smartphone. Even with Instagram it can give us problems.
If it does not work correctly, you just have to go to your phone's settings, and look for the section on Applications. Once inside, locate your app Instagram, and in the option of Maintenance, click on Cache; You just have to do the simple step of pressing Clear Cache.
With this simple tip you can solve annoying problems.
Restart your phone
Who hasn't gotten that advice when something's not working properly? We become the most expert computer scientists on the planet, and we say: Doesn't it work for you? Have you tried restarting it? And indeed this option can solve our little problem with Instagram.
This is because when we restart it we eliminate the processes that may have opened in the background. Even any conflict that could be created by the operation of other applications.
So you just have to press and hold the button for a few seconds. on your smartphone, and when the R option comes outstart select it, and try again when it is turned back on and reset your device.
Reinstall the Instagram app
In the event that the errors persist, and there are no solutions through any of those discussed so far, We can proceed to uninstall the Instagram application, and reinstall it later.
To uninstall it you can do it in two ways, the first and easiest is to look for the Instagram icon on your phone, press on it for a few seconds and depending on your Android version, you will get the option to Uninstall.
We press «Ok», and the process will not take more than a few seconds. He then proceeds to reinstall it without further delay. This would make Instagram start as if it were new on your phone. Therefore it should work correctly again.
The second option to uninstall it is to open the Google Play Store, locate the Instagram application with the help of your search engine and from there click on the Uninstall button. The next step is to reinstall it on your phone and wait for it to now work correctly.
Widespread failure
It is possible that we are facing a generalized failure, or what in a colloquial way we usually call as that Instagram is down.
Already in July 2019, this social network suffered a general fall, as did Facebook and WhatsApp, which made it impossible to connect to thousands of users.
As reflected in the press of that day, we could read:
A Facebook spokesperson, who also spoke on behalf of Instagram and WhatsApp, has said that a "maintenance operation" was the cause of the failure. that he did not allow to share photos or videos, as reported by several US media.
Thousands of users in different parts of the world reported the bugs yesterday, mainly in Europe and North America, according to Downdetector. Even the CIA complained about the world downfall. "Yes, we are affected by #instagramdown (#panneinstagram), so are we," the CIA tweeted. «No, we didn't cause it, no, we can't help you, have you tried shutting down and restarting?
Therefore the only option that we would have would be to use patience and wait when these situations occur, the solution of which is not at our fingertips.
To find out about this, it is best to visit digital newspapers or search for "Instagram" on Twitter and Facebook to see if there are users commenting on the same problem.
Final solution
If it is not a fault of Instagram itself, and it is due to causes related to our smartphone, We would only have the option of making a Hard reset or factory reset to leave our terminal as new, and reconfigure it as if it were a new phone, with patience and a good backup.