How to block the mobile by IMEI step by step

block a mobile by IMEI

The International Mobile Equipment Identity, known as “IMEI” for its acronym in English, is a unique code that is found in cell phones and serves to identify the device, being a tool that can be used to verify the status of the device, find out if it has been lost and to prove who the true owner is in case of theft, in addition to other functionalities.

A very useful tactic that can be done with the IMEI is lock mobile from a distance, in this way you will prevent any unwanted person from answering calls or accessing the data you have saved, perfect in case you lose your mobile or if it has been stolen.

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How to block the mobile by IMEI

How can one suppose In order to initiate a blocking, it is essential to know the IMEI, which is why many recommend having it memorized or saved in a physical document that they can check. Knowing this, the only thing to do to lock the phone with the code is the following:

  1. Communicate with the operator associated with your mobile network through a call during their customer service hours.
  2. Once you have contacted their customer service, directly request that they block your phone.
  3. Then, to verify your identity and locate your device, they will ask you to provide your IMEI.
  4. By doing this, they will ask you to wait a few minutes while they block and, by the same phone call, you will be notified when it is ready.

Things to keep in mind to block the mobile by IMEI

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Before carrying out the process necessary to block a mobile by IMEI, it is advisable to file a complaint with the authorities where you are notified that your phone has disappeared, you even doubt that it has been stolen. This is not only intended to alert the authorities, but it is something that the same customer service can request during your recognition.

On the other hand, if you had previously changed your operator, or your IMEI was never registered, it is necessary to call your current telephone company to register the code and they can block it. It does not matter if you register it after losing the mobile, it is still possible to locate the device when it has just been registered.

In order to register the IMEI with the telephone company, it is enough to call the number of the entity, explain what you want to do, grant the IMEI of the device and wait for it to be registered in its database. Once this is done, you can call customer service to block your mobile, it doesn't matter if you do it instantly.

How to know the IMEI of a mobile

The IMEI consists of 15 numbers, and, like the rest of the movements related to the code, it can be obtained completely free of charge. The easiest way to get it is by typing “#06#” in the dialing of the phone application, but there are other ways to get it that we will explain below:

Get the IMEI physically

It could be said that this is the most recommended method, since it allows the user to act instantly in case of having to quickly lock the phone. You just have to do the following:

  1. Open the "Settings" section of the phone.
  2. Near the end you will find an option known as "About phone", "Phone information" or a similar name. Click on it.
  3. Among all the information that this section will show you, you can find the IMEI of your mobile.
  4. It should be noted that mobile phones that have Dual SIM capability will have two different IMEI numbers. But, this is not a problem as you can offer any of the codes and it will be valid.

Get the IMEI from a distance

If for some reason your mobile was lost and you don't know its IMEI, there is a way to get it online, although you need to be logged in with your Google account in iCloud for iOS or Google for Android or this will not be possible. . In case of having this condition, you just have to follow the following instructions:

  • Enter the “Find my device” web page and log in using the same Google one that is open on your mobile.
  • When doing this, a list will appear with the devices that have the session open with that Google account, select the IMEI mobile you want to obtain.
  • Then, click on the information button and a window will open with the information of the mobile, in it you will find its IMEI.

How to unlock the mobile by IMEI

The fact that you had to blocking your mobile does not mean that it will become completely useless, or that you can never get it back. Well, just as you made a call to your operator giving them the IMEI so that they block the device, it is enough to make a new call asking them to unlock it to be able to use it again.

However, a problem for many is that the unlocking process is much later than the blocking process, since the company must ensure that it is doing the right thing and is not giving control of its user's personal data to a unknown. So this can be a process that can take up to two months.

For the same reason, it is recommended initiate a complaint to the local police before blocking the mobile by IMEI, since if the authority manages to confirm that the device has been efficiently returned to its owner, the operator will have greater security to unlock the device, shortening the verification process and being able to unlock it, even the same week in which the request is made. .

You have to block by IMEI when it comes to the last option, because the phone is lost. if what you want is know the location of the mobile, you can make use of an application such as "Find my device" or from the same operator, which, by giving your IMEI, can also tell you the location of your mobile in real time.


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