It is one of the most important e-commerce pages in Latin America, with millions of clients both in Argentina and abroad. Based in Buenos Aires, Argentina, Mercado Libre operates in other countries, among which are Brazil, Bolivia, Peru, Paraguay, Ecuador, Colombia, Ecuador and many others.
In the portal the user can interact in two ways, the first one is buying products, although they have the option to sell anything they don't want. The main thing for both things is to register on the site, verify the profile and put a payment option to buy or sell.
It doesn't happen often, but sometimes It has happened that you have a paused publication in Mercado Libre, we are going to tell you what it is and how to solve it. It can be for several things, that's why you have to discard in order to find the solution and buy or sell a product within the platform.
What is free market?
It is a portal created by Marcos Galperín in 1999, about 22 years ago and maintains its success thanks to the millions of visits it receives daily. Its expansion began shortly after in the country of residence, Argentina, to later open markets in countries such as Brazil, Venezuela, Peru, Colombia, Chile, Mexico, Uruguay and Ecuador.
Mercado Libre received two rounds of financing, the first was a few months after its birth, in November 1999, while the second would arrive months later, in May 2020. There are many partners behind it, thereby obtaining great funding to start getting up and getting to know each other.
Already in 2021 he signed an alliance with eBay, he became one of the main shareholders of the company, but on the other hand the first, Mercado Libre, managed to get hold of Deremate.com and made some more purchases. For this and other reasons, it has managed to get into the first position of sales of all kinds of products.
Why are posts paused?
There are several reasons why one or more paused posts may appear, one of the most common in this case is that when wanting to buy, the seller runs out of stock. Mercado Libre usually realizes it automatically, thereby avoiding having to wait a long time for the product.
The publication is paused, but it happens with many others if you do not have to supply the customer with the thing you are selling in a concrete way. This notice is fine, but all we have to do is wait for the stock to replenish, not being able to do much more than send a message to the seller.
Each vendor has a rank, customers are the ones who vote for reputation, For this reason, it is paused at that moment and the seller is notified that he does not have units of what he sells. This usually happens with different offers, pausing the publication and therefore both buyer and client are notified.
It avoids the buyer paying for something that they do not know when it will arrive, it is best to pause the publication, which MercadoLibre does automatically. Sales are important, that's why a publication has been paused and waiting for the seller to have stock for sale again.
Avoid paused posts
Posting paused may be defaulted by the system, but it can also be the seller who pauses it because he can't supply more. If you usually sell by this means and by others, the demand is usually higher, thereby avoiding not being able to attend to all the pages where that product is, which may have a high demand.
There is a time when the publication is active, but once you press it pauses, perhaps another person has gone ahead to buy the same and there are no units left. If you have one or more units left and trade for another page, the seller can pause the publication in Mercado Libre with a few clicks.
If you have not been able to enter and acquire the product, do not regret it, you can contact the seller directly if you want it and know when he will replace it. If the publication is put back as normal, you can buy without any problem, being able to serve you and other people with it.
To avoid paused publications, the seller must be careful not to run out of stock, and if this happens, report it when offering the product. If you look at the information part of the products, it usually tells you the units that remain, does not happen in all cases, but it does when there are few units left.
How long is a paused post?
This can last a few minutes, days and even months. The recommended thing when wanting to buy that product is to look for another seller who has it available. It often happens that a few sellers usually have a high volume of sales, so they soon run out of stock.
The other formula is to write a private message, asking him if he is going to replace it soon or to know the time, above all to know if it is time to find another way. Purchases in Mercado Libre reached a large volume, that is why the many requests have made the sellers have had to put their batteries and have many units.
Post paused after purchase
If you have paid for something that has later been paused in Mercado Libre, you have a solution to be able to recover the investment if you see that this product will not reach you. The seller must notify you of his departure to your destination, if this does not happen you can do the following in Mercado Libre:
- The first thing is to write to the sellerIf you do not answer in a reasonable time, follow these steps
- Access Free Market
- Once you have entered, log in and click on “My purchases”
- In the specific purchase, click on the three points and choose the option "I need help"
- Now click on “I have problems with the payment”
- You have to click on “There is an error in my payment» and then select the three ways of contact, by phone, chat or email
- And that's it, with this the amount will be refunded