The arrival of Wallapop marked a before and after in the second-hand sale and purchase sector. Yes, the Spanish platform marked the particular starting gun so that more and more companies bet on launching apps to sell clothes. And today we are going to talk to you about a development that does not stop growing. But what Vinted's views is there on the internet?
And, one of the big problems when buying or selling clothes through our mobile phone is that the application has to be safe, have an easy and intuitive interface, in addition to offering different forms of payment to facilitate the task to both the buyer and the seller. For this reason, we have compiled information to be able to give you the best opinions about Vinted. Is this app worth using?
What is Vinted?
To begin with, say that Vinted is an app developed by a Lithuanian team, which arrived in Spain last year. It must be said that this app has become a resounding success when it comes to selling second-hand clothes. To the point that only Privalia surpasses Vinted in terms of app downloads. Yes, heavyweights like H&M or Zara have a lower download volume than this new alternative.
And, the strategy carried out by the team behind the development of this app has been key to making Vinted a resounding success. To get started, has had a marketing campaign in which they have opted for influencers the likes of Tamara Gorro or Noelia Muñoz so that people know about this product.
On the other hand, they have also carried out a large advertising campaign in the main media. And, seeing the success it is having, it is an obvious fact that it has been a success. More, seeing the good opinions from Vinted. The secret? Its simple mechanism of use, which makes this app a resounding success.
The secret of Vinted's good opinions: intuitive design and secure system
El Vinted performance it's really simple. We are talking about a platform that serves as a meeting point between sellers and buyers to offer the opportunity to sell or buy second-hand clothing. This includes all kinds of clothing, accessories, and shoes. Taking into account that fashion is cyclical, so something that is not in the running today may be next year, it is an excellent option to take into account.
But How is Vinted different from other solutions like Wallapop? Well, it applies a service charge to buyers, instead of a commission on the final price. For this reason, publishing an ad has a price (after selling the product) of 70 cents, in addition to 5 percent of the value of the garment itself.
Another great advantages of Vinted, is how easy it is to sign up for this service. Either through the app compatible with iOS devices or Andreoid terminals, you can also use your computer. And, to create a new account, you only need your Facebook ID or a Google account, in addition to the traditional system in which you create a username and password through your email.
Shipping and payment methods
Regarding shipping, it must be said that it is totally free, one of the great strengths of this application. And, you just have to download the shipping label and deliver the package to a distribution center that works with Vinted, such as USPS. Once the customer has received the package, within a maximum period of 3 days you will receive the purchase amount, so it is an app that has been a resounding success.
Another great value to consider are the payment methods compatible with the service. More than anything because you can pay with credit or debit card, being compatible with VISA, MasterCard, Diners Club, Discover and JCB. And no, they do not charge you any type of commission for using this service, although the minimum payment is 1 euro.
But, the most interesting point comes with its support for make payments with PayPal. Yes, the popular application for making secure online payments is compatible with Vinted. In this way, you will have the security of being able to resolve any dispute you have as a buyer or seller very easily. It is the option that we recommend to avoid scares.
Where do Vinted's worst opinions come from?
Of course, it must be made clear that all that glitters is not gold. There are quite positive opinions of Vinted, but there is also more than one user who is very disappointed with this service. And, there are several reasons why this second-hand clothes shopping application has its retractors.
To begin with, face-to-face transactions are not included in this service. And it is one of the greatest Vinted disadvantages. More than anything because you do not have the possibility of selling a product at the moment so that they pay you the same money and, on the one hand, you take off the garment and on the other hand you can already enjoy that money.
Vinted's idea is to protect the seller, which is why it does not have this option. On the other hand, Vinted only allows you to sell second-hand clothing and accessories. You will not be able to sell any product that is new. And that is a detail to take into account, mainly for those users who are in charge of finding real bargains and then selling them a little more expensive and taking a commission. A real shame.
And finally, we have the main reason why there are quite negative opinions of Vinted: their lousy customer service. The second-hand clothing and fashion accessories buying and selling service has a pretty bad customer service: eternal waiting times, empty answers and that do not solve anything (if they do answer you), they make the user experience, especially if you have some kind of problem, simply terrible.
For this reason, whenever you buy with this app, we strongly recommend that you make payments with Paypal, since you are sure that your money will return to your account if you have any kind of problem.
The worst technical support service of all the platforms on which I advertise. First they decide that an article of mine is false when I have presented the invoice and they agree with an unpresentable named «Vincent Bachmatiuk» (street 11 avenue Édouard Vaillant, Pantin FR) who attaches photos of another model that has nothing to do with him received by keeping the item and not paying for it »swindler like him alone and Vinted swallows the hook like a starving fish. After a year with Vinted and a monthly spending of 50 euros in advertising, they decide that I do commercial sale by selling different items, all of them second-hand and different and they block my account without prior notice because they think they have warned me about it and their system has not warned me of anything at all. Every time I spoke to an assistant about the same conversation, it was a different person who was unaware of the case and made a different decision than before. Well, I'm going to close my account but not without first taking all my clients to another platform since I have their emails. Again, you are the worst customer service I have received to date and I will let you know in all possible forums. Full-fledged scammers with no judgment or determination. "Sellers if you don't want to lose your clothes or your money, opt for another platform like Wallapop or Vibbo or Letgo or Pinkiz"
Good Morning. I've always sold for Wallapop, and great. To expand, I have tried Winted and have been ripped off. They bought me the ring in Paris, I send it, and since nobody has controlled what shipment or not, the buyer has decided to send a photo of the empty box, in which logically the ring was going, I don't know why it was stolen on the trip or he kept it to avoid paying it, so they have decided to believe him and I have run out of ring or money, a wonder.
I sold some Converse brand sneakers and the buyer to keep them claimed that they seemed fake; Vinted agreed with him and did not give me any kind of explanation despite the fact that I asked him many times; that he wanted them to explain to me what they had based on to allege that; Vinted never said anything to me; that way the buyer has kept my shoes for free.
Do not use this platform; the buyer receives the product, claims anything and Vinted always agrees with them; that way they keep your product by the face