You may be thinking of changing your mobile phone, and you may also you met Yaphone in the process of finding a new mobile phone as it has become a very popular website. We will explain later how the web works and especially what it sells and why it has become a rage in recent months. Because there is no trick, or yes, but we have the keys to your success.
If you have arrived here because your mobile has stopped working, it has been stolen, it has been damaged by a blow or in a typical fall your screen has been broken, we are sorry, we guarantee the information so you know that Yaphone is or is not safe and that's what we're going to talk about in the article you're reading right now. To make this article we have collected experiences from different people and also done a little research on the store, its beginnings and what it does today.
Where did Yaphone come from?
Well, first of all we will solve it for you to get out of doubts, it's called Andorra. That is where the secret lies in calling it in some way from the website or electronic commerce. If you have not been to Andorra we will explain you, do not worry.
Its main headquarters, as we mentioned before, is declared in Andorra and therefore its control belongs to the principality, what does that mean? that they do not pay the taxes that we have in Spain (which you already know are quite high). By achieving that, what happens is that Yaphone SL saves a lot of money and that allows them to sell you different brands of mobile phones that we will all know to be expensive, at low prices. That is, you can find an iPhone, a Xiaomi, a Samsung and other technology at very, very low prices.
To enter a little more data, in Andorra they do not even reach 4,5% taxes. Therefore, there you have the solution to your doubts, it is not that it is an unreliable page or something like that, it is that it simply has its taxation in Andorra and that allows it to sell at the prices it has. In your invoices there will be no VAT in any case. Does this mean that you cannot buy because you reside in Spain? for nothing, in fact they will send you with good parcel companies, therefore zero problems and worries. By the way, it was formerly called DVDAndorra, only it has become so widespread that it has changed the name to Yaphone.
Now we are going to go into depth in its sales, its guarantees and if it is reliable or not for the Spanish consumer.
Yaphone: is it a reliable and safe company? Do you offer a guarantee?
Well yes, there is no other possible answer. But it is your obligation to know any return policy of the store or establishment where you are going to buy. And if above it is an online store such as Yaphone, even more so. That is why we are going to try to solve your life and save you time doing a brief explanation and summary of their return policy.
What we find in their policy is that they are guaranteed, of course. to get started You will have 24 hours once you have received the product you have purchased, so that? in case it is broken, for example or the box comes with some damage that you do not think should be there just bought. From those first 24 hours if you find a fault, it is a matter of the product's own guarantee.
The general warranty is 2 years from the purchase of the product, the same as if you buy in any place or establishment in Spain, nothing unusual. It will cover exactly the same as the normal and current guarantee of any store, that is, physical problems, manufacturing problems, and everything that should not be like this in your purchase as a new and just opened product. In the case of Yaphone, they will act as intermediaries in the guarantee but that yes, in no case will they be responsible for the cost that you have to pay for the transport of the product. All this you will also have to prove, that is, that it is a manufacturing fault and not a fault that you have created to the product after its purchase.
Returns at Yaphone
Now that you know that the products are guaranteed, you may be wondering what about returns, or rather, how it works if in the end you do not decide to keep the product and want to return it to Andorra. Well then. once again, like any other store, from Yaphone they guarantee 14 days for you to try the product and decide Whether to stay with it or not, if you didn't like it, it wasn't what you expected or you want to change it for another and receive the money, you will have 14 days.
Do you have to pay something to make this refund? The answer is yes. You will have to pay € 9,95 which includes transport, that will be the full expenses to make a return. Also, as normal, you will have to send the product in perfect condition. That is, exactly you will have to send it with its package, plastics and other packaging that the product would have to have or that you received with it.
As extra information in case you are thinking of buying any of these products, you have to know that, in the case of a smartwatch or headphones or helmets, returns are not allowed not even if they are within the 14 days of rigor. Yaphone argues and specifies that it is for hygiene, so be very careful if you buy one of these two types of gadgets because you will not be able to return it. In itself, we do not recommend that you buy these products at Yaphone, since it is a somewhat exaggerated measure, especially in the case of smartwatches.
Arrived here we can confirm that Yaphone has many positive reviews on the Internet and that they are not false. Do not be alarmed by their prices, we have already explained why. In large Internet forums, the website is talked about very well, so you should not have any problem buying from it. The only downside that we have found by Google and within the opinions collected for this article is that the customer service is not the best, but you should not even have to use it.
We hope this article has been helpful to you and see you on the next one!
BUY IN Yaphone? Depends! I would never trust again.