I-Spotify, enezigidi zabasebenzisi abasebenzayo nsuku zonke, isiphenduke ithuluzi elibalulekile ukuze abaningi bethu balalele izingoma esizithandayo nabaculi. Kodwa-ke, kwesinye isikhathi kungenzeka ukuthi uhlangabezane nenkinga lapho iSpotify izimisa yodwa futhi awukwazi ukujabulela umculo wakho ngokushelela. Uma uke wabhekana nalesi simo, ungakhathazeki, njengoba sizochaza ezinye zazo izizathu ezingenzeka zokuthi kungani lokhu kungenzeka nokuthi ungayilungisa kanjani.
Siyakutshela ukuthi yiziphi izinkinga ezingabangela iSpotify ukuthi ime yodwa. Kubalulekile ukwazi ukuthi yini ebangela ukuthi iSpotify ime ukuze uthathe isinyathelo futhi ujabulele ukuzizwisa kokulalela okungaphazamiseki. sizokukhombisa ezinye zezizathu ezivame kakhulu lokho kungabangela iSpotify ukuthi ime ngokwayo.
Inkinga yokuxhumeka kwe-inthanethi
Uma kukhulunywa ngezinkinga nge-Spotify, okunye okuvame kakhulu ukuphazamiseka kokudlala ngenxa yezinkinga zokuxhuma ku-inthanethi. Uma i-Spotify ima noma ima iyodwa, into yokuqala okufanele uyihlole ukuxhumana kwakho kwe-inthanethi. Ezimweni eziningi, imbangela yokunqamuka kumane kuwukuxhunywa kwe-inthanethi okubuthakathaka noma okungazinzile.
Ukuze ulungise le nkinga, kunezinto ezimbalwa ongazizama:
- Hlola uxhumano lwakho lwe-inthanethi: Qiniseka ukuthi idivayisi yakho ixhunywe kunethiwekhi ye-Wi-Fi ethembekile, enesivinini esikhulu. Uma usebenzisa idatha yeselula, hlola uhlelo lwakho lwedatha ukuze uqiniseke ukuthi alikafinyeleli umkhawulo wokusebenzisa.
- Qala kabusha idivaysi yakho: Zama ukuqalisa kabusha idivayisi yakho bese uvule kabusha i-Spotify. Lokhu kungalungisa izinkinga zesikhashana ngohlelo lokusebenza noxhumo lwe-inthanethi.
- Khubaza ezinye izinhlelo zokusebenza ezisebenzisa umkhawulokudonsa: Uma unezinye izinhlelo zokusebenza ezisebenzisa inani elikhulu lomkhawulokudonsa, kungathinta ikhwalithi yoxhumo lwakho lwe-inthanethi kanye nokudlala kwe-Spotify. Vala noma yiziphi ezinye izinhlelo zokusebenza ezisebenzisa inani elikhulu ledatha.
Uma unezinkinga zokuxhumeka kwe-inthanethi ngenkathi usebenzisa i-Spotify, qiniseka ukuthi uhlola ukuxhumeka kwakho kwe-inthanethi, qala kabusha idivayisi yakho, futhi ukhubaze noma yiziphi ezinye izinhlelo zokusebenza okungenzeka zisebenzisa umkhawulokudonsa wakho. Ngalezi zinyathelo ezilula, kufanele ukwazi ukulungisa inkinga ye-Spotify yokuyeka ukudlala. Uma lokhu kuyixazululile inkinga, funda a Iqhinga elisha le-Spotify, okuzoba usizo kakhulu kuwe.
inqolobane yohlelo lokusebenza
Spotify njengezinye izinhlelo zokusebenza eziningi, isebenzisa inqolobane yokugcina ulwazi okwesikhashana ukuthuthukisa isivinini kanye nokusebenza kahle kohlelo lokusebenza. Kodwa-ke, kwezinye izimo, le cache ingabangela izinkinga futhi ibangele iSpotify ukuthi ime yodwa.
Isixazululo esilula sokuxazulula inkinga yenqolobane yohlelo lokusebenza ukusula inqolobane ye-Spotify. Lokhu kuzosula yonke idatha egcinwe okwesikhashana kuhlelo lokusebenza futhi kungase kulungise inkinga. Inqolobane yohlelo lokusebenza ingaba usizo ukuthuthukisa isivinini nokusebenza kahle kweSpotify, kodwa idala izinkinga, kubalulekile ukuyisusa.
Izinkinga zokubuyekezwa kohlelo lokusebenza
Uma ubhekene nezinkinga zokuthi i-Spotify iqhwa noma ivalwa ngokungalindelekile kudivayisi yakho yeselula noma ikhompuyutha, kungase kube ngenxa yenkinga ngesibuyekezo sohlelo lokusebenza. Izibuyekezo zibalulekile ukuze kulungiswe iziphazamisi futhi wengeze izici ezintsha kuhlelo lokusebenza, kodwa ngezinye izikhathi futhi zingabangela izinkinga ezingalindelekile.
Ukuze ulungise le nkinga, into yokuqala okudingeka uyenze ukuqinisekisa ukuthi unenguqulo yakamuva yohlelo lokusebenza olufakiwe. Uma ukusetha kabusha okuzenzakalelayo kuvaliwe, kungenzeka ukuthi usebenzisa i inguqulo yangaphambilini okungenzeka ibe nezinkinga. Ukuze ubuyekeze uhlelo lokusebenza mathupha, vula isitolo sohlelo lokusebenza kudivayisi yakho futhi uhlole isibuyekezo se-Spotify.
Uma unenguqulo yakamuva efakiwe futhi usenezinkinga, zama ukusula inqolobane yohlelo lokusebenza bese uqala kabusha uhlelo lokusebenza. Lokhu kungasiza ukuxazulula izinkinga ngesibuyekezo. uhlelo lokusebenza bese wenza iSpotify sebenza kahle futhi. Uma usenezinkinga, ungazama ukukhipha nokufaka kabusha uhlelo lokusebenza. Qiniseka ukuthi ulondoloza uhlu lwakho lokudlalwayo nezilungiselelo ngaphambi kokwenza kanjalo ukuze ungalahlekelwa ulwazi lwakho.
Kubalulekile ukugcina uhlelo lokusebenza lusesikhathini samanje ukuze uvimbele izinkinga zokuphepha nokulungisa izinkinga zokusebenza. Uma usenezinkinga ngemuva kokuzama lezi zixazululo, ungase ufune ukuxhumana nosekelo lwe-Spotify ukuze uthole usizo olwengeziwe.
Izinkinga zokubuyekezwa kohlelo lokusebenza
Uma uhlangabezana nezinkinga ngohlelo lokusebenza lwe-Spotify kudivayisi yakho yeselula, ungase udinge ukubuyekeza isicelo ukuxazulula noma iyiphi inkinga. Kwesinye isikhathi izibuyekezo zingahluleka futhi zingabangela izinkinga ngohlelo lokusebenza, njengokuphahlazeka noma ukuvala ngokwalo. Nazi ezinye izixazululo zokulungisa izinkinga zokubuyekeza uhlelo lokusebenza ku-Spotify:
- Qala kabusha uhlelo lokusebenza: Ngezinye izikhathi uhlelo lokusebenza lwe-Spotify lungase lube nezinkinga ngezibuyekezo uma selusebenze isikhathi eside. Zama ukuvala ngokuphelele uhlelo lokusebenza bese uluqalisa kabusha. Lokhu kungasiza ukuxazulula noma yiziphi izinkinga ngesibuyekezo futhi kwenze uhlelo lokusebenza lusebenze kahle.
- Hlola ukutholakala kwezibuyekezo: Qiniseka ukuthi uzama ukubuyekeza uhlelo lokusebenza lwe-Spotify kusuka emthonjeni othembekile, njengesitolo sohlelo lokusebenza le-Google Play noma i-Apple App Store. Hlola izibuyekezo ezitholakalayo futhi uqiniseke ukuthi inguqulo ozama ukuyibuyekeza eyakamuva kakhulu. Uma ngabe inguqulo ozama ukuyibuyekeza isivele isesikhathini samanje, kungase kudingeke ukuthi ulinde kuze kutholakale isibuyekezo esisha ukuze uxazulule noma yiziphi izinkinga ngohlelo lokusebenza.
Izinkinga zokuhambisana ne-OS
Ukuxazulula izinkinga zokuhambisana nesistimu yokusebenza lokho kungabangela i-Spotify ukuthi ime noma ivale ngokungalindelekile, kubalulekile ukwenza isiqiniseko sokuthi uhlelo lokusebenza lubuyekezelwa enguqulweni yakamuva ehambisana nesistimu yakho yokusebenza (kungaba i-Android noma i-PC yakho). Uma idivayisi yakho ingahlangabezani nezimfuneko zesistimu eziyisisekelo zokuqalisa i-Spotify, ungase uhlangabezane nezinkinga zokusebenzisana ezibangela ukuthi uhlelo lokusebenza lume.
Esinye isinyathelo osithatha ukulungisa izinkinga zokusebenzisana yi qiniseka ukuthi isistimu yakho yokusebenza isesikhathini. Izinkinga eziningi zokusebenzisana zidalwa izinguqulo eziphelelwe yisikhathi noma eziphelelwe yisikhathi zesistimu yokusebenza. Uma idivayisi yakho ingahambisani nenguqulo yakamuva yesistimu yokusebenza, cabanga ukuthuthukela enguqulweni ehambisanayo noma ubheke esinye isixazululo sokuqalisa i-Spotify.
Ngokuvamile, uma uhlangabezana nezinkinga ngokuma noma ukuvala kwe-Spotify ngokungalindelekile, cabanga ukuhlola ukuxhumeka kwakho kwe-inthanethi, ukusula inqolobane yohlelo lokusebenza, ubuyekeze uhlelo lokusebenza lube enguqulweni yakamuva etholakalayo, kanye nokwenza isiqiniseko sokuthi isistimu yakho yokusebenza nedivayisi kuthobelana Nezidingo Zesistimu Ezincane ukuze sebenzisa iSpotify. Uma ngemva kokulandela lezi zinyathelo usabhekene nezinkinga, sicela uthinte iSpotify Support ukuze uthole olunye usizo.