Huawei devices have been introducing many new features over time, all without Google services, which in the end have evolved over time. The manufacturer has taken a step, one of the important ones, especially by wanting to move forward thanks to what they were implementing, which is not a small thing.
Huawei hopes to take a big step, one of them is wanting to move forward to be a competent brand, all thanks to the fact that they have decided to be a manufacturer apart from what has already been seen. It is expected that any mobile device can take a step, one of them is to be one of the different manufacturers, all thanks to what has been shown so far.
We are going to tell you what HiCare is, a service that in the end is worth a lot as it has enormous skills, one of them is being able to count on technical assistance, user guides, failures and service centers, among other things, so you can attend to other important things.
What is HiCare?
HiCare is known as the technical service of the brand, in which to consult technical services, communication of any failure of the devices and user guides. We can say that it is valid for the different queries and try to fix everything that happens in our terminal, which sometimes is not little.
Thanks to HiCare we will have the assistance of the brand, having access and taking an important step, which is not a small thing through a Huawei device. This manufacturer has decided to bet on the “HarmonyOS” system, a software that is very worthwhile if it settles after a lot of time.
If you have a phone from the manufacturer, you will have HiCare, you can install it from the Play Store, the store from which you will have access to it and more. You can install it from the Play Store, an app that is available and that you expect to have for everything, including much more than usual.
HiCare, for something else a support use
Currently HiCare does not exist as such, but receives the name of "My Huawei" on the brand's devices, having access to all the support in a personalized way, as well as direct. The devices of this brand have been advancing to a great degree, one of them is to go separately from Google services, known as "Google Mobile Services" (GMS), and which are present in most phones.
Among the features of HiCare are, some important ones like the following:
- Automatic diagnostics
- service addresses
- Registration for repair and other company services
- contact support
- Huawei Update Capability
- Work with the system, as well as the different things in order to advance, it is expected that the software will improve in a remarkable way, especially if it has taken a step, including improving the user experience
HiCare has direct support to the brand, among its improvements is to take a step, the first of which is to make significant progress in speaking directly with experts and technicians of the brand. HiCare has been answering the various questions from customers who have a Huawei phone, but also from Honor when it was under the company.
HiCare features
It is a service that you can always count on, especially if you have decided to take a step forward when using a phone from the manufacturer Huawei. Honor has quite distanced itself from the firm. Huawei intends to take a step, one different from Huawei, but a lot has happened to this brand.
Among the functions of HiCareAmong them are some important ones that are the following:
- Find addresses of service centers
- Send the customer service phone, even if there is no account available
- Personal chat with customer service
- You will find information on repair parts, so you will always be informed of everything it is worth
- Sending the phone in for repair, this may take a few weeks if the device is sent, as well as if it is repaired in official stores in your city
An important step in this case is to have everything at hand, either to be attended by customer service or in the case of wanting to repair your phone. Huawei has one of the best technical services, for this it is essential to have some numbers always on hand to request your appointment.
Pre-installed on EMUI 10
Currently HiCare has been baptized with the name of My Huawei, It provides the same services as the previous one, and it also comes installed on our phone. It is not visible to the user, although we can see it if we look in the AppGallery and look for HiCare at the top.
HiCare came pre-installed in the EMUI 10 version, until recently, when they decided to take a turn and add a new name more oriented to the brand. If you search in AppGallery “HiCare” it will send you to the first one, which in this case is My Huawei, you can open it directly from here.
Once you access “My Huawei”, known as HiCare, you have access to the store, the community, the support and the "Me" tab, with access to your purchases, orders, as well as other details. The application will display an icon of a box with the Huawei logo in white with a red background and weighing approximately 81,1 megabytes.
Download HiCare App
HiCare is also available in the Play Store, the store will allow you to download and install it on your device, as long as you have Google services. Another alternative is to use the Aurora Store, the store gives access to this and many other apps that are in the Google store.
The installation requires a mobile or WiFi connection, it weighs less than 30 megabytes and you have it available by default on your phone, although if you don't see it, you can open it once you download it. Huawei by default installs it and you can open it if you deploy all apps in “Settings” – “Applications”.
