There are applications that, at this point, do not need too many presentations. Wallapop is, clearly, one of them. As much as it is a second-hand shopping app, as can Ebay or Milanuncios, its popularity is on a level even with some social networks, which is not just anything. Therefore, and taking into account the millions of people who use Wallapop to a greater or lesser extent, it is natural that some questions related to its use are repeated many times. One of them is none other than how to cancel a purchase on wallapop.
As we will see throughout this article, it is very understandable that there are users who have doubts about it, since Wallapop, whose general operation has been quite simple and intuitive since it was founded back in 2013, does not make it entirely clear how to cancel a purchase. in a practical and emphatic way. Let's see what can be done when you have bought an item and finally regret doing it, for whatever reason.
What to keep in mind before making a purchase at Wallapop
If one thinks about it calmly, it is the most logical thing in the world that applications like Wallapop work as successfully as they do. After all, in a society as consumerist as ours, it is not surprising that things are often bought and then not used. In fact, it is precisely on these foundations that the world we live in is built on (at least in countries like Spain).
But precisely because of this, it is necessary to be careful. Buying compulsively is never good, especially not on the Internet. Our first advice related to how to cancel a purchase on Wallapop is of a preventive nature, so to speak: think carefully before buying something on Wallapop. It may seem like a no-brainer, but it has happened to all of us on some occasion to have bought something, because of a consumer crush or thinking it was a bargain, and then we have regretted the operation. Nothing is usually lost by shopping around, even for a few minutes, before launching into something. Especially when it is not entirely clear that something really excites us.
How to cancel a purchase on Wallapop
It is clear that the main reason for an application like Wallapop, how could it be otherwise, is for people to buy. That is, that its users buy and sell everything possible. On the other hand, Wallapop is not as interested when it comes to canceling a purchase. Or at least, that's the feeling you get once you get to know the app a little bit. To put it as clearly as possible, Wallapop does not have an option that allows you to cancel a purchase without further ado. For example, some stores like Amazon do offer it; once a product has been purchased, at that very moment there is the possibility of regretting and canceling the purchase, among many other actions (without going any further, changing the card with which the payment was made, for example). As they say, rectifying is wise, right?
But although there is no clear option on how to cancel a purchase on Wallapop, the truth is that there are ways to do it, how could it be otherwise. They may not be entirely fast and simple (at least not as much as we would like), but there are at least a couple of ways to achieve it, which we show you below in this article.
Contact seller
One of the advantages that, in a certain sense, applications like Wallapop have consists of the fluid communication that usually exists between sellers and buyers. It is clear that in the end everything depends on the behavior of each specific user, but the tools are there, and the app puts them at the service of anyone. Therefore, when thinking about how to cancel a purchase on Wallapop, perhaps the most practical thing is to contact the seller directly.
To do this, you simply have to go to the product that has been purchased and click on “Contact the seller”. In that same advantage you can communicate to the person in question that you are not finally interested in the article. Then it will be the seller himself who has to proceed to "Cancel purchase". The procedure, therefore, is simple and recommendable, as long as there is some communication and understanding between the two users. How to cancel a purchase on Wallapop when this is not the case? Read on to find out.
Contact Wallapop
In our opinion, speaking directly with the seller is the best way to cancel a purchase on Wallapop. Unfortunately, and although it is not the most frequent in the world, it can make some sellers not what is said to be communicative or friendly, and in those cases it may be necessary to find another way to cancel the purchase of a product in Wallapop. For this, there is practically only one solution: contact the company itself. That is, with Wallapop. The good news is that while it may not be as comfortable as just talking to the salesperson, Wallapop does make several more or less direct and clear ways available to its customers to communicate with those responsible for the application..
The quickest is almost always to go to Wallapop's own help page. From there you can contact the app directly, and thus cancel a purchase without too many problems. Another way to contact Wallapop is through the email that the company has for this type of specific case and others more or less similar. It is the following: support.envio@wallapop.com.
Of course, Wallapop is fully aware of the great importance that social networks have today for almost any type of business, and for this reason you can also talk to those responsible through tools such as Twitter or Facebook. It is also quite practical.