Today's devices are well optimized and therefore it is not common for them to have freezing problems, except if an update has been corrupted or some malware has infected the device. Therefore in this situation We explain how you can prevent your mobile from getting stuck when you turn it on.
This can be given by different reasons but they are usually always software related. A possible file may have been corrupted and we must restart-reinstall the operating system in order to solve the error so that the smartphone can turn on normally and does not get stuck right in the manufacturer's slogan.
Force shutdown
For these kinds of problems there are not a lot of solutions on android devices, or also in the case of iPhone. Even so, we have made a compilation of all these solutions so that you can solve these problems on Android before you have to go to official technical support.
The first fastest solution is turn off the mobile to solve the problem that is causing the device. For this reason, you will have to press and hold the power button until you see the screen turn off and so you can turn the device back on normally. If the mobile does not turn off after holding down the button, you also have the option of removing the battery. This option is only possible on smartphones that still have the external battery, since in most current mobiles they do not allow it or it is difficult to remove the case. You also have the option of letting the battery drain completely for hours.
It may interest you: How to make a backup on Android so as not to lose any data
Keep in mind that safe mode is an alternative method for booting the operating system. This means that when using this mode the system loads correctly without starting third-party applications or any other process that is the one that gives an error in the operation. For this reason, it is easier to detect where the fault is, whether in an application that you have installed or due to a configuration problem. In this way, you can safely carry out any action on the phone that is impairing its performance.
To enter this mode, with the mobile off you must turn it on and hold down the power button until you see the manufacturer's logo on the screen.. Now you must release the power button and now press the volume down button until you see the device turn on. In some models the button will be the volume up button.
Following these steps, the mobile will restart and on the screen you will see a safe mode message in the upper left part of the screen. If you have not managed to change anything and you want to exit this way, do not worry since the procedure is just as simple, you will only have to restart the phone as usual.
But if you manage to defrost your mobile when the terminal is turned on, it is very likely that your mobile desktop has been dislodged and all the shortcuts that you had on your screen have been removed. Given this, you just have to re-organize things.
hard Reset
Always keep this option in mind as the last option to solve this problem. And it is that this method restores the terminal completely as if it were new from the factory and this means that you will lose all the data of the phone, files and deleted contacts. So here it is much better to access the safe mode and make a backup to do the hard reset on the phone. And if you cannot access this mode then you will have to solve the problems with the Recovery mode in Android.
These are the steps to follow to do a hard reset on practically all Android phones:
- We have to turn on the mobile by holding down the power button for 10 seconds.
- Once it is turned on, it will have to be allowed to start for 5 minutes.
- If it is not achieved by itself then you will have to press the volume up buttons + the power button for several seconds until you see that the screen turns on.
- Next you will see some small letters, we will have entered the recovery menu.
- Now we can move through the menu using the volume up and down keys and pressing accept with the power button.
- Here we must enter «Wipe data / Factory reset» and click on the power button.
- Now click on the Yes option.
- Then you will have to choose the option "Reboot system now" to restore the factory phone and erase all data.
If we find the message "No command" we will have to follow the following steps:
Press and hold the power button for two seconds.
Now press the upper volume button in one touch.
At that moment the mobile will enter into recovery mode forcibly and you will be able to follow the steps from before.
Other options
If despite having done the above and the mobile is still frozen at the same point, then consider the possibility of doing three extra operations before taking your mobile to fix:
- Remove the phone case: Many times the protective cases are not the same in size and can block the optical sensor.
- Move the phone to a cooler place - Overheating is very common in devices and this can cause the device to freeze or not turn on. Therefore, place it in a cooler place and out of sunlight.
- Charge the phone: Charge your phone for at least 30 minutes before trying the reset again.
How have we been able to verify, if My mobile stays in the logo, the solution that there is is not just one, but you will have to search among the different options until you find the key and solve this problem forever. And seeing how easy it is, it is well worth a try.